Do you ever get annoyed at work? Your colleagues are carrying on and for some reason it just starts to get under your skin – may be the annoyance occurs for reasons that you just can’t explain. Well this is exactly what happened to me yesterday at work. I’d like to share with you what [...]
Posts under ‘Communication’
Conflict
The attached article provides information on conflict; from a definition, along with understanding the impact conflict has on communication, the stages of conflict as well as management strategies for conflict. pdf article.
We Are All Role Models – Small Eyes Are Watching You
When I was only about six or seven years old, the local chief of police was a bodybuilder. We lived not too far from the police station and in the summer time, I could watch him train in the backyard of the station. I was very impressed with his physique so I asked my dad [...]
Assertive Communication – 10 Tips For Expressing Yourself Assertively
1. Think before you speak. The first step is to be clear within yourself as to what you want to say.
2. Communicate your needs without excuses or disclaimers at the beginning, such as “well, this may not really be important” or “I may be making a big deal out of nothing”.
Aggressive, Assertive of Passive?
Assertiveness is a method of communication that lets others know your ideas and feelings, while respecting their feelings as well.
A person behaving aggressively states her feelings directly, but she violates the rights of others. For example, suppose a neighbor asks you to baby-sit her four children and you don’t want to.