The problem is non-assertive individuals often go out of their way to avoid a clash of heads, leaving them to stew in silence with their frustrations and anxiety. From time to time biting your tongue can be a shrewd move, but when it becomes the default behaviour there will be a loss confidence and self-esteem. [...]
Posts under ‘Communication’
Getting Information
- How Phrasing Questions Can Make or Break You – What You Deserve Understand this. The quality of information you receive will be directly related to the quality of the questions you ask. Sloppy, imprecise questions attract sloppy, imprecise answers. Some managers think that because they’re managers, staff will tell them exactly what they need [...]
Communication and the Brain
As human beings, even though we are all basically the same, (having a brain, body, set of eyes etc.) we are all wired differently. This is important to realize, as many people too often believe that we should all see things the same way and come to the same conclusions.
Dialogue vs. Discussion
By Graeme Nichol Have you ever sat in a meeting where everyone is busy giving their point of view and trying to prove why they are right? Where no one is actually listening or trying to understand other individuals’ points of view. The alternative meeting format is where everyone listens to and agrees with the [...]
Dissolving Conflict Through Reframing
Reframing is looking at the situation with a new set of eyes. Its asking your self if you have a clear picture of the situation and of what is happening around you.Many people get so caught up in a situation that they take on the other persons issues as their own. When you can remain [...]